Frequently asked questions
How it works
Are there any commitments?
No. You can skip the deliveries or cancel the subscription from your account section at any time. When you cancel from your account, the system will schedule your cancellation for after you have received all the meals you have paid for.
How much does it cost?
Our plans are completely customisable. You can choose between a 3, 5 or 6 day plan and from a range of meals, breakfasts & snacks to match your goals. Find out below to get a price to match your meal plan.
Can I select my meals?
Absolutely! Our meal plan is flexible, meaning you can select your meals based on your preferences. Don’t worry if you forget to amend you weekly meals though, our executive chef will select your meals based on your allergies and meal plan to make sure your meals suit your goals.
What happens if I'm not home?
On the day of delivery, you will receive a text message and you will have the option to leave your delivery in a safe place or with a neighbour.
If left somewhere such as your back garden, a picture of the location will be sent to you via text message. All your meals are packed with special ice packs and insulation, so your food keeps cool for up to 24 hours until you get home. Just pop them in the fridge when you get back.
What if I have allergies?
All our recipies come with detailed nutritional information and our system will select meals which take into account the allergies you have disclosed.
Changes & Cancelations
Are there any commitments?
No. You can skip the deliveries or cancel the subscription from your account section at any time. When you cancel from your account, the system will schedule your cancellation for after you have received all the meals you have paid for.
How much does it cost?
Our plans are completely customisable. You can choose between a 3, 5 or 6 day plan and from a range of meals, breakfasts & snacks to match your goals. Find out below to get a price to match your meal plan.
Can I select my meals?
Absolutely! Our meal plan is flexible, meaning you can select your meals based on your preferences. Don’t worry if you forget to amend you weekly meals though, our executive chef will select your meals based on your allergies and meal plan to make sure your meals suit your goals.
What happens if I'm not home?
On the day of delivery, you will receive a text message and you will have the option to leave your delivery in a safe place or with a neighbour.
If left somewhere such as your back garden, a picture of the location will be sent to you via text message. All your meals are packed with special ice packs and insulation, so your food keeps cool for up to 24 hours until you get home. Just pop them in the fridge when you get back.
What if I have allergies?
All our recipies come with detailed nutritional information and our system will select meals which take into account the allergies you have disclosed.
The meals
Are there any commitments?
No. You can skip the deliveries or cancel the subscription from your account section at any time. When you cancel from your account, the system will schedule your cancellation for after you have received all the meals you have paid for.
How much does it cost?
Our plans are completely customisable. You can choose between a 3, 5 or 6 day plan and from a range of meals, breakfasts & snacks to match your goals. Find out below to get a price to match your meal plan.
Can I select my meals?
Absolutely! Our meal plan is flexible, meaning you can select your meals based on your preferences. Don’t worry if you forget to amend you weekly meals though, our executive chef will select your meals based on your allergies and meal plan to make sure your meals suit your goals.
What happens if I'm not home?
On the day of delivery, you will receive a text message and you will have the option to leave your delivery in a safe place or with a neighbour.
If left somewhere such as your back garden, a picture of the location will be sent to you via text message. All your meals are packed with special ice packs and insulation, so your food keeps cool for up to 24 hours until you get home. Just pop them in the fridge when you get back.
What if I have allergies?
All our recipies come with detailed nutritional information and our system will select meals which take into account the allergies you have disclosed.
The meals
Are there any commitments?
No. You can skip the deliveries or cancel the subscription from your account section at any time. When you cancel from your account, the system will schedule your cancellation for after you have received all the meals you have paid for.
How much does it cost?
Our plans are completely customisable. You can choose between a 3, 5 or 6 day plan and from a range of meals, breakfasts & snacks to match your goals. Find out below to get a price to match your meal plan.
Can I select my meals?
Absolutely! Our meal plan is flexible, meaning you can select your meals based on your preferences. Don’t worry if you forget to amend you weekly meals though, our executive chef will select your meals based on your allergies and meal plan to make sure your meals suit your goals.
What happens if I'm not home?
On the day of delivery, you will receive a text message and you will have the option to leave your delivery in a safe place or with a neighbour.
If left somewhere such as your back garden, a picture of the location will be sent to you via text message. All your meals are packed with special ice packs and insulation, so your food keeps cool for up to 24 hours until you get home. Just pop them in the fridge when you get back.
What if I have allergies?
All our recipies come with detailed nutritional information and our system will select meals which take into account the allergies you have disclosed.
The meals
Are there any commitments?
No. You can skip the deliveries or cancel the subscription from your account section at any time. When you cancel from your account, the system will schedule your cancellation for after you have received all the meals you have paid for.
How much does it cost?
Our plans are completely customisable. You can choose between a 3, 5 or 6 day plan and from a range of meals, breakfasts & snacks to match your goals. Find out below to get a price to match your meal plan.
Can I select my meals?
Absolutely! Our meal plan is flexible, meaning you can select your meals based on your preferences. Don’t worry if you forget to amend you weekly meals though, our executive chef will select your meals based on your allergies and meal plan to make sure your meals suit your goals.
What happens if I'm not home?
On the day of delivery, you will receive a text message and you will have the option to leave your delivery in a safe place or with a neighbour.
If left somewhere such as your back garden, a picture of the location will be sent to you via text message. All your meals are packed with special ice packs and insulation, so your food keeps cool for up to 24 hours until you get home. Just pop them in the fridge when you get back.
What if I have allergies?
All our recipies come with detailed nutritional information and our system will select meals which take into account the allergies you have disclosed.
